Return & Refunds

Return and Refund Policy

At Noah Desk Set, we strive to ensure customer satisfaction. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

  • Returns are only accepted for defective or incorrect items.
  • Items must be returned in their original packaging, unused, and in the same condition as received.
  • Return requests must be made within 7 days from the delivery date.

2. Return Process

  • To initiate a return, please contact us at [email protected] with your order details and reason for return.
  • Our team will review your request and provide instructions for returning the item.
  • Customers are responsible for return shipping costs unless the item is defective.

3. Refund Policy

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If approved, refunds will be processed within 7 business days from the date of approval.
  • Refunds are issued in cash at the time of return or through another agreed method.
  • Shipping fees are non-refundable.

4. Exchanges

  • If you receive a defective or incorrect item, you may request an exchange instead of a refund.
  • Exchanges are subject to product availability.

5. Non-Returnable Items

  • Used, damaged, or altered products are not eligible for return.
  • Custom or personalized items cannot be returned.

6. Contact Us

For any return or refund inquiries, please contact us at: Email: [email protected]

By purchasing from Noah Desk Set, you agree to this Return and Refund Policy.